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1. Business Operations:
a. House Geometry operates as a clothing brand company. Our limited-edition t-shirts feature unique geometric designs.
b. By placing an order with us, you agree to comply with these terms and conditions.
2. Order Booking and Cancellation:
a. To place an order, you must provide accurate and complete information, including your name, Email id, phone no, shipping address, and payment details.
b. Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming.
3. Payment:
a. We accept various payment methods, including credit/debit cards, online payment platforms, and other methods specified on our website.
b. All payments must be made in the currency specified on our website.
c. Prices are subject to change without prior notice, but any changes will not affect already placed.
4. Delivery:
a. We strive to deliver your ordered items within the specified timeframe, which may vary depending on your location and shipping method.
b. Delivery times are estimates and not guaranteed We are not liable for any delays caused by unforeseen circumstances or third-party shipping providers.
c. You are responsible for providing accurate shipping information. We are not responsible any delays or non-delivery due to incorrect or incomplete addresses.
5. Returns and Exchanges:
a. We accept returns or exchanges for defective or damaged items. Please contact our customer support within [5 working days - Sunday being holiday] of your order to initiate the return exchange process.
b. Items must be returned in their original condition with the receipt of the product and with all tags Intact.
c. We reserve the right to refuse returns or exchanges if they do not meet our return policy criteria.
Legal:
a. designs, images, and content on our website are the intellectual property of House Geometry. Unauthorized use or reproduction is strictly prohibited. We reserve the right modify or discontinue any product or without prior notice.
b. We are not responsible for any errors, inaccuracies, or omissions on our website or in any related communications.
7. Customer Support:
a. Our customer support team is available to assist you with any inquiries, concerns, or issues you may have. Please contact us through mail : getintouch@housegeometry.com during our business hours.
b. We strive to respond to customer inquiries promptly and provide satisfactory resolutions.
Please note that these terms and conditions are subject to change without prior notice. It is your responsibility to review them periodically. By engaging in business operations with House Geometry, you agree to abide by these terms and conditions.
At House Geometry, we strive to ensure customer satisfaction with our limited edition T-shirts. We have a detailed return and refund policy in place to address any concerns or issues that may arise. Please review the following terms and conditions:
1. Time to Return:
a. You have [5 working days - Sunday being holiday] from the date of delivery to initiate a return or exchange.
b. To be eligible for a return or exchange, the item must be unused, unwashed along with receipt of the product and in its original condition with all tags intact.
2. Damages Eligible for Return and Refund:
a. We accept returns and provide refunds for items that are defective, damaged product or do not match the description provided on our website.
b. Damages caused during shipping or manufacturing defects are eligible for return and refund.
3. Return and Refund Process:
a. To initiate a return or exchange, please contact our customer support getintouch@housegeometry.com team within the specified timeframe.
b. Provide your order details, reason for return, and any supporting evidence such as photographs of the damaged item.
c. Our customer support team will guide you through the return process and provide you with a return authorization.
d. Once we receive the returned item and verify its condition, we will process the refund or exchange.
4. Refund Options:
a. We do not offer cash refunds. Instead, customers can opt for an exchange with a different item of the same price.
b. If the chosen item for exchange is of lesser value than the original purchase, we will provide a store credit for the remaining balance.
c. Additionally, for any remaining balance amount, we will include complimentary goodies as a token of appreciation.
5. Return Shipping:
a. Customers are responsible for the shipping costs associated with returning the item, unless the return is due to our error or a defective product.
b. We recommend using a trackable shipping method to ensure the safe return of the item.
6. Non-Eligible Returns:
a. We do not accept returns or provide refunds for items that have been used, washed, or damaged due to customer negligence or misuse.
b. Returns without a valid return authorization will not be accepted.
Please note that this return and refund policy is to change without prior notice. It your responsibility to review the policy. Our goal is to ensure smooth and satisfactory experience for our customers and we will do our best address any concerns or issues that arise.
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